| Question | Answer |
|---|---|
| Who Qualifies? |
Effective OCTOBER 1, 2025 this program has been updated! All active employees are eligible to enroll. You may opt in at any time during the program term. |
| What is the Cost? | With the new pay-as-you-go system, riders load money onto their OnYourWay card and pay for rides as they go. There's no need to buy a monthly pass upfront. |
| How do I register? |
|
| How it works: |
|
| Cost Breakdown: |
Example: If you take 33 rides, you’ll pay $75.90. After that, all additional rides within the month are free. |
| Monthly Fare Cap Details |
The monthly fare cap applies as follows:
For more details, click here. |
| Extended Transfer Time |
Riders have 90 minutes to transfer between buses. This allows more flexibility in planning your trips. If the transfer time exceeds 90 minutes, a new fare will be charged for the ride. |
Lost/Stolen Cards
-
In case of a lost or stolen card, replacements are available for $5.00, and balances can be transferred to the new card.
Contact Information:
If you have any questions, please contact:
- Email: onyourway@guelph.ca
- Phone: 519-822-1811 (Option 3)
For updates regarding bus schedules, routes, and your OnYourWay fare card, visit: Guelph Transit
