Responsible Office: Physical Resources
Responsible Officer: Associate Vice-President (Physical Resources)
Effective Date: May 1, 2025
Previous Reviews: See Revision History
Approving Authority: Associate Vice-President (Physical Resources)
A19. Purpose
The purpose of this document is to set out the permit parking process, including student and employee eligibility, primary options available for permit parking, selection of and purchasing permit parking, payment of fees, and cancellation, termination or suspension of permit parking.
A20. Definitions
Highway Traffic Act (Ontario) and in Guideline A: Traffic & Parking Administrative System apply equally in this guideline.
A21. Permit Parking Options
There are five primary options available to eligible/registered University employees and students for permit parking services, including:
- Discounted permit parking (P18, P59 and Gordon Hall Only);
- Yellow zone permit parking;
- Red zone permit parking;
- Blue zone permit parking;
- Black zone permit parking
There are two supplementary options for permit parking, including
- Green (EV) zone permit parking; and
- Motorcycle zone permit parking
Permit parking is available for use during posted hours of operations typically for a fixed parking fee paid in advance typically on a monthly, semesterly, or annual basis with in-and-out privileges in some instances. Permit parking may be purchased online.
Only one registered vehicle may be parked in permit parking at a time. Parking more than one registered vehicle concurrently on University property is not permitted. Each parked vehicle using the same parking permit will be deemed to be an offending vehicle, unless the other registered vehicle is parked in visitor parking and the applicable visitor parking fee has been paid.
A21.1 Discounted Permit Parking
Discounted permit parking is reduced rate perimeter parking in designated parking facilities available on a first-come, first-serve, no in-and-out privilege basis to discounted permit-holders during posted hours of operation.
Discounted permit parking cannot be guaranteed; and in-and-out privileges cannot be assured and are conditional on the availability of discounted parking spaces.
Discounted permit-holders may park in the designated areas indicated on their permit. In the unlikely event that there is no parking available in their designated zone, discounted permit-holders will be required to use and pay for any available visitor parking.
Discounted permits may sold on 1.45:1 ratio for discounted parking spaces.
No wait list is maintained for discounted permits
A21.2. Yellow Zone Permit Parking
Yellow zone permit parking is value perimeter parking in yellow zone designated parking facilities available on a first-come, first-serve, no in-and-out privilege basis to yellow zone permit-holders during posted hours of operation.
Yellow zone permit parking cannot be guaranteed; and in-and-out privileges cannot be assured and are conditional on the availability of yellow zone parking spaces.
Yellow zone permit-holders may park in any available yellow zone parking space. If there is no parking availability in their preferred yellow zone parking facility, yellow zone permit-holders will be required to find available parking in another yellow zone parking facility. In the unlikely event that there is no yellow zone parking available, yellow zone permit-holders will be required to use and pay for any available visitor parking.
Yellow zone permits may be sold on a 1.45:1 ratio for yellow zone parking spaces available. If interest or demand for yellow zone permits exceed availability, a wait list may be maintained when all permit zones have reached capacity.
A21.3. Red Zone Permit Parking
Red zone permit parking is basic interior parking in red zone designated parking facilities available on a first-come, first-serve basis to red zone permit-holders during posted hours of operation.
Red zone permit parking cannot be guaranteed; and in-and-out privileges cannot be assured and are conditional on the availability of red zone designated parking spaces.
Red zone permit-holders may park in any available red zone designated parking space. If there is no parking available in their preferred red zone parking facility, red zone permit-holders will be required to find available parking in another red zone parking facility. In the unlikely event that there is no red zone parking available, red zone permit-holders may use any available yellow zone parking space as overflow without additional charge, except that red zone permit-holders are not permitted to use University parking lots P14 and P19 as overflow.
Red zone permits may be sold on a 1.35:1 ratio for red zone parking spaces available. If interest or demand for red zone permits exceeds availability, a wait list may be maintained when all permit zones have reached capacity.
A21.4. Blue Zone Permit Parking
Blue zone permit parking is plus interior parking in a specific blue zone designated parking facilities available on a first-come, first-serve basis to blue zone permit-holders during posted hours of operation. Blue zone permit-holders have an increased availability in interior locations.
Blue zone permit-holders may park in any available blue zone designated parking space. If there is no parking available in their preferred blue zone parking facility, blue zone permit-holders will be required to find available parking in another blue zone parking facility. In the unlikely event that there is no blue zone parking available, blue zone permit-holders may use any available red and yellow zone parking space as overflow without additional charge.
Blue zone permits are sold on a 1.10:1 ratio for designated interior lots or areas, increasing the availability in interior locations.
If interest or demand for blue zone permits exceeds availability, a wait list may be maintained.
A21.5. Black Zone Permit Parking
Black zone permit parking is premium interior parking in a specific black zone designated parking facility reserved for each black zone permit-holder assigned to that specific black zone designated parking facility.
Black zone permit-holders are guaranteed parking availability in their assigned black zone parking facility with in-and-out privileges 24 hours/day, 365 days/year.
Black zone permit-holders may park in any available parking space in their assigned black zone parking facility. In the unlikely event that a permit-holder's assigned black zone parking facility is full, the permit-holder is encouraged to notify Campus Parking Services of the issue and is invited to use any nearby red or yellow zone parking facility while Campus Parking Services investigates and resolves the matter.
This premium parking option further offers black zone permit-holders use of any available red or yellow zone parking facility in another part of campus while attending a University function in that part of campus, e.g. a black zone permit-holder, who is assigned black zone parking in parking lot P1 located on the east side of campus, may use any available red or yellow zone parking facility on the west side of campus while attending a University function on that side of campus.
Black zone permits are neither oversubscribed nor oversold resulting in the ratio of assigned black zone parking spaces to black zone permit-holders being 1:1.
If interest or demand for black zone permits exceeds availability, a wait list may be maintained.
A21.6. Green (EV) Zone Permit Parking
Following the active charging cycle, green (EV)/red permit-holders are required to park in any available red zone designated parking space; green (EV)/yellow permit-holders in any available yellow zone designated parking space.
No wait list is maintained for green (EV) permits.
A21.7. Motorcycle Zone Permit Parking
Motorcycle zone permit parking is optional parking for motorcycles in motorcycle zone designated parking facilities being available on a first-come, first-serve basis to motorcycle zone permit-holders during posted hours of operation.
Motorcycle zone permit parking cannot be guaranteed; and in-and-out privileges cannot be assured and are conditional on the availability of motorcycle zone permit parking spaces.
Motorcycle zone permit-holders may park in any available motorcycle zone parking facility. If their preferred zone is full, motorcycle zone permit-holders will be required to find parking in any other motorcycle zone parking facility or will be required to use, if available, and pay for visitor parking.
Motorcycle zone permits may be oversubscribed/oversold.
Motorcycle zone permits are typically issued on an annual basis. No wait list is maintained for motorcycle zone permits.
A22. Eligibility for Permit Parking
A22.1 Student Eligibility
Subject to availability, to be eligible for permit parking, a student Must:
- be registered in an undergraduate or graduate program proceeding towards a degree, diploma or certificate at the University;
- be in good standing with Campus Parking Services;
Permit parking for the month of September will normally be available for purchase on a first-come, first-serve basis normally commencing mid-July. Students living in residence will be limited to yellow zone permits (lots located near to their residence).
In the event the desired permit parking is not available, students may purchase another available permit parking zone type. When capacity has been reached across campus, a permit parking zone waitlist may created. If permit parking becomes available, Campus Parking Services, without any obligation whatsoever, will make reasonable efforts to contact students according to their position on the waitlist. The student waitlist will be cleared of names at the end of each parking year on April 30th.
A22.2. Employee Eligibility
Employees are eligible for permit parking subject to availability and to prioritization in the following rank order: regular full-time employees followed by temporary, part-time or contract employees. Permit parking for employees is subject to the availability of permit parking allocated for employees among permit parking zones.
In the event the desired permit parking is not available, employees may purchase another available permit parking zone type. When capacity has been reached across campus, a permit parking zone waitlist may created. If permit parking becomes available Campus Parking Services will, without any obligation whatsoever, make reasonable efforts to contact employees according to their position on the waiting list.
A22.3. Monthly Permit Renewal
Monthly renewable permits are renewable from May 1 until July 31 and September 1 until April 30. Monthly permits for August are not renewable for September. A new monthly permit must be purchased. Renewable permits must be renewed prior to the first three business days following the expiration of the permit holder's then-current permit parking or the renewal process will be cancelled.
A22.4. Permit Parking Not Issued For Outstanding Fines
Permit parking will not be issued to any person who has any outstanding fines owing to the University until such fines are paid in full. Permit parking will not be issued for any vehicle which as any outstanding fines owing to the University until such fines are paid in full unless proof of transfer of vehicle registration has been submitted in a timely fashion to Campus Parking Services.
A23. University Parking Account
A University parking account is required to be setup and activated to assess eligibility for permit parking prior to purchasing a parking permit and parking on University property.
Advanced registration also enables the permit-holder to be contacted by the University should a potential concern with permit-holder's vehicle, e.g. headlights or interior lights remain left on, a flat tire, unlocked vehicle, possible evidence of a break-in, etc, be observed.
A23.1. Advanced Registration & Setup of University Parking Account
A University parking account can be setup by completing a parking account registration form online. Campus Parking Services will confirm account setup.
Account setup and activation requires the following mandatory personal information be provided:
- Name; UofG student or employee number; UofG office, home and local address, as applicable; UofG email address; and mobile telephone number;
- pre-registration of up to three vehicles, including the make, model, and license plate number and issuing province/state; and
- acknowledgement and agreement to observe and comply with the requirements of this policy, including the regulations
Once eligibility has been assessed and accounts have been activated, either: 1) parking permits may be purchased using the permit-holder's University parking account in accordance with any further requirements under this guideline, as applicable; or 2) visitor parking may be purchased using the account-holder's University parking account at posted rates.
A23.2. Accuracy and Completeness of Information
Permit-holders remain solely responsible for providing complete and accurate University parking account information. The University, including Campus Parking Services, relying on University parking account information being complete and accurate, assumes no responsibility or liability whatsoever for any delay or failure to process payments, to provide parking, and/ or for any enforcement under this policy, including these regulations, that may occur as a result of any incomplete/ inaccurate parking account information.
A23.3. Notification of Changes
Permit-holders are encouraged to update their University parking account with information changes at the permit-holder's earliest opportunity (and prior to purchasing any further parking on University property).
A24. Payment of Permit Parking Fees
A24.1. Payment
To validate their parking permit, permit-holders are required to pay, in full and in advance, the applicable parking permit fee for the applicable parking period, typically on a monthly, semesterly or annual basis, in the applicable parking zone being purchased.
Upon payment, a virtual permit is issued to the parking permit-holder against the licence plate of the vehicle(s) registered in the permit-holder's parking account. Subject to any recurring renewal and/or further payment being made and received, the virtual parking permit expires at the end of the period for which payment was last received.
A24.2. Employee Payroll Deduction Program
Regular, full-time employees may purchase permit parking through the University's payroll deduction program. To opt into the payroll deduction program, employees simply access their University parking account and select the payroll deduction option. The monthly parking fee will be automatically deducted from the second pay each month to pay the parking fee, in full for that month, i.e. the parking fee deducted from the 2nd pay period in March will be for March's parking permit. Monthly payroll deductions, including University-approved rate increases, will continue until the employee selects to opt out of the payroll deduction program or permit parking is otherwise cancelled or terminated.
A24.3. Parking License
Upon payment of the parking permit fees, the permit-holder purchasing and parking/using parking is deemed to have entered into a parking license with the University to park the registered vehicle on University property, such license being a privilege (rather than an entitlement or a right) granted by the University to the permit-holder. The permit-holder remains responsible for observing the requirements of this policy, the regulations included, while on University property.
A24.4. Administrative Charge for Insufficient Funds
Should any payment be returned by the University's banking institution for insufficient funds, the University may charge the permit holder an administrative fee for each occurrence of such insufficient funds in addition to the applicable parking fee, due immediately upon demand.
A24.5. Withdrawal, Cancellation or Revocation of Permit Parking
A violation of, or failure to observe and comply with, this policy, the regulations included, including non-payment of fees or fines levied by the University or recurring violations or failures, may result in sanctions in accordance with section A5.1. University Sanction, which may include withdrawal, cancellation or other revocation, without notice from the University, of the violator's permit parking.
A24.6. Renewal of Parking Permit
Current permit-holders have first right to renew their monthly parking permit between successive periods excluding May and September, such right of renewal expires three business days following the expiration of the permit-holder's then-current parking permit.
Eligible employee permit-holders who have opted into the payroll deduction program will have their parking permit automatically renew annually in May of each year until the permit-holder opts-out of the program.
Requests to cancel permit parking or change the type of permit parking may be submitted online and must be received by Campus Parking Services at least ten business days prior to the expiry date of the parking permit to provide sufficient time for processing of the request and any payment, thereby preventing any interruption to, cancellation or other termination of the employee's parking permit and reassignment of the parking facilities or space.
A25. Cancellation, Termination or Suspension of Permit Parking
A25.1. Voluntary Cancellation or Termination
A permit holder may voluntarily cancel or terminate their permit parking at any time prior to the expiration of the prepaid period by completing and submitting a permit cancellation form online or in person at the Campus Parking Services office.
A25.2. Employee Leave of Absence
In the event an employee permit holder is granted a leave of absence, the employee permit holder may choose either:
- to cancel their permit parking by completing and submitting a permit cancellation form online or in person at Campus Parking Services. Upon cancellation, Campus Parking Services may redistribute or reassigning such parking without any further obligation to the employee permit holders. Upon return from leave, the employee permit holder may purchase permit parking, if available, however, Campus Parking Services cannot guarantee the availability of permit parking at the time of the employee permit holder's return from leave; or
- to retain their permit parking during leave, the employee permit holder remains responsible for continuing parking fee payments throughout the leave period. Should the employee permit holder default in making any payments, the employee permit holder will be in violation of this policy, including these regulations, and the University may exercise any of the University's rights under this policy.
A25.3. Involuntary Cancellation or Termination
Permit parking will be automatically and immediately revoked, cancelled or otherwise terminated by the University upon either:
- the termination of the permit holder's employment relationship with the permit holder's employer (either the University or a tenant or contractor of the University); or
- the conclusion of the permit holder's student relationship with the University.
A25.4. Parking Permit Not Issued for Outstanding Fines
Parking permits will not be issued for any vehicle which has any outstanding fines owing to the University until such fines are paid in full, unless proof of transfer of vehicle registration has been submitted in a timely fashion to Campus Parking Services.
A25.5. No Further Rights
Upon suspension, cancellation or other termination of any parking permit, permanent or temporary; voluntary or involuntary, Campus Parking Services has the right to redistribute and reassign permit parking without any further obligation whatsoever to the former permit-holder.
A25.6. Determination of Refund/Balance Owing
In the event of any suspension, cancellation or termination of any parking permit, permanent or temporary; voluntary or involuntary, Campus Parking Services determines whether a refund is owed to the permit-holder or if a balance remains owing to the University, using the following equation:
a = b - (c xd) -e, where
a = the balance.
b = total amount of parking fees prepaid or paid during the parking year;
c = monthly parking fee for permit parking type, as appropriate;
d = number of parking months, including part months used during the parking year;
e = amount of outstanding penalties and fines levied by University;>
If a = 0, no refund or balance is owing;
If a > 0, a refund is owing to the permit holder. Campus Parking Services normally issues refunds within ten business days following a request for refund, provided such request is made within ten business days following such suspension, cancellation or other termination permit parking; and
If a < 0, a balance remains owing to the University. The permit holder is required to pay the outstanding balance immediately upon demain by University. Failure to pay an amount owing is in violation of this policy, including these regulations.